Telehealth Telephone Appointment Checklist

What to expect

You will receive an email from your health professional with the date and time that we will call you. If you need to change the appointment please contact your health professional.

What will I need for my telephone appointment?

• Mobile phone or landline
• Quiet space for privacy
• Good network if using a mobile
• Questions for your health professional
• Pen and paper to write things down
• Your medication list
• Support people or whānau
• Call 0800 266 513 if you need an interpreter

Preparing for your appointment

• Confirm your name, date of birth and address
• Introduce everyone on the call
• Discuss/korero about your health