We welcome all feedback about the service, care, or support you or your whānau received at Proactive Healthcare. Your feedback helps us learn, improve, and recognise our team.
ComplimentsIf we’ve done a great job, please let the team member involved, or their Manager know. You can also email our Quality Team.
ComplaintsIf you have concerns about the service or care you’re receiving, we encourage you to speak directly with the staff involved or their Manager.
If you’re uncomfortable doing so, or not satisfied with the response, you can contact our Quality Team.
You also have the option to contact the Health and Disability Commissioner. Details are available at www.hdc.org.nz.
Website FeedbackFor general website feedback, please email us and include Website Feedback in the subject line.